Privacy policy

Data protection declaration

The person responsible for data processing is:

Rena Blöhß
Trinity 0
24589 Nortorf

Email: info@ritualmanufaktur.com

We look forward to your interest in our online shop. Protecting your privacy is very important to us. Below we will inform you in detail about dealing with your data.

1. Access data and hosting

You can visit our websites without giving information about yourself. If you call a website, the web server only automatically stores a so-called server log file, which, for example, contains the name of the requested file, your IP address, date and time of access, transmitted amount of data and the requesting provider (access data) and documents the access. These access data are only evaluated for the purpose of ensuring a trouble -free operation of the page and the improvement of our offer. This serves to protect our legitimate interests on a correct presentation of our offer in accordance with Art. 6 Para. 1 Sentence 1 lit. f GDPR. All access data will be deleted no later than seven days after the end of your page visit.

Hosting

The services for hosting and presenting the website are partially provided by our service providers as part of processing on our behalf. Unless otherwise explained in the context of this data protection declaration, all access data and all data that is collected in the forms provided on this website are processed on your servers. If you have any questions about our service providers and the basis of our cooperation with you, please contact the contact options described in this data protection declaration.

For the hosting of our website and the presentation of the page content, we use the system of the following provider: Shopify International Limited, Victoria Buildings, 2. Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland ("Shopify")

Data is also transferred to: Shopify Inc., 150 Elgin St, Ottawa, on K2P 1L4, Canada

All data collected on our website is processed on the provider's servers. We have concluded an order processing contract with the provider, which ensures the protection of the data of our side visitors and prohibits an unauthorized transfer to third parties.

In the event of a data transmission to Canada, an appropriate level of data protection is guaranteed by an adequacy decision by the European Commission.

2. Data processing for contract processing and to contact us

2.1 Data processing for contract processing

For the purpose of contract processing (including inquiries and processing of existing warranty and performance disabilities claims as well as any legal update obligations) in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR, we will voluntarily inform us of this as part of your order. Mandatory fields are identified as such, since in these cases we absolutely need the data for contract processing and we cannot send the order without it. Which data is collected can be seen from the respective input forms.

Further information on the processing of your data, in particular on the transfer of our service providers for the purpose of ordering, payment and shipping, can be found in the following sections of this data protection declaration. After completing the contract, your data will be restricted for further processing and will be deleted after the expiry of the tax and commercial law retention periods in accordance with Art. 6 Para. 1 S. 1 lit. c GDPR, unless you have expressly consented to further use of your data in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR or we have to be used by this. is allowed and about which we inform you in this explanation.

2.2 Customer account

If you have given your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR by choosing a customer account, we use your data for the purpose of the customer account opening and to store your data for further future orders on our website. The deletion of your customer account is possible at any time and can be made either by means of a message to the contact option described in this data protection declaration or via a function provided in the customer account. After deleting your customer account, your data will be deleted, unless you have expressly consented to further use of your data in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR or we are reserved for an extensive use of data that is legally permitted and about which we inform you in this declaration.

2.3 Contact

As part of customer communication, we collect personal data to process your inquiries in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR if you voluntarily provide us with contact form or email when you contact us. Mandatory fields are identified as such, since in these cases we absolutely need the data to process your contact. Which data is collected can be seen from the respective input forms. After completing your request, your data will be deleted, unless you have expressly consented to further use of your data in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR or we are reserved for a usage of data that is legally permitted and about which we inform you in this declaration.

3. Data processing for the purpose of shipping

For the fulfillment of the contract in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR, we pass on your data to the shipping service provider commissioned with the delivery, insofar as this is required for the delivery of ordered goods.

The same applies to data transfer to our manufacturers or wholesalers in cases where you take over the shipping for us (route business). These are considered a shipping service provider in the sense of the present data protection declaration.

Data transfer to shipping service providers for the purpose of the shipping announcement

If you have given us your express consent during or after your order, we will pass on your email address and telephone number to the selected shipping service provider based on Art. 6 Para. 1 S. 1 Lit. a GDPR, so that he can contact you before delivery for the purpose of the delivery announcement or adjustment.
The consent can be canceled at any time by a message to the contact option described in this data protection declaration or directly to the shipping service provider at contact address listed below. After revocation, we delete your data provided for this, unless you have expressly consented to further use of your data or we are reserved for the usage of data that is legally permitted and about which we inform you in this declaration.

United Parcel Service Germany S.à r.l. & Co.OHG
Görlitzer Strasse 1
41460 Neuss
Germany

DHL Paket GmbH
Straßenweg 10
53113 Bonn
Germany

Data processing for payment processing

When processing payments in our online shop, we work with these partners: technical service providers, credit institutions, payment service providers.

4.1 Data processing for transaction processing

Depending on the selected payment method, we pass on the data necessary for the processing of the payment transaction to our technical service providers, which are active for us as part of order processing, or to the commissioned credit institutions or to the selected payment service provider, insofar as this is necessary to handle the payment. This serves to fulfill the contract in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR. In some cases, the payment service providers collect the data required for the processing of the payment, e.g. on their own website or via a technical integration in the ordering process. In this respect, the data protection declaration of the respective payment service provider applies.
If you have any questions about our partners for payment processing and the basis of our cooperation with you, please contact the contact options described in this data protection declaration.

4.2 Data processing for the purpose of fraud prevention and the optimization of our payment processes

If necessary, we will provide our service providers further data that you use together with the data necessary for the processing of the payment as our processors for the purpose of fraud prevention and the optimization of our payment processes (e.g. invoicing, handling contested payments, support for accounting). In accordance with Art. 6 Para. 1 S. 1 Lit. f GDPR, this serves to protect our legitimate interests on our protection against fraud or in efficient payment management.

4.3 Credit examination

If we make advance payments (when buying on account), we collect an identity and credit information from this specialized service company (economic ideas). For this purpose, we transmit your personal data required for a credit check:

Schufa Holding AG
Kormoranweg 5
65201 Wiesbaden
Germany

Creditreform Boniversum GmbH
Hammfelddamm 13
41460 Neuss
Germany

This serves to protect our legitimate interests underlying in the context of a balancing of interests in accordance with Art. 6 Para. 1 S. 1 Lit. f GDPR to assess the creditworthiness and willingness to pay our potential customers in the run -up to the conclusion of the contract and thus avoid failure to pay, and is required for the conclusion of the contract in accordance with Art. 22 Para. 2 Lit. a GDPR. Appropriate measures to protect your rights, freedoms and legitimate interests are taken into account. You have the option of contacting the contact option described in this data protection declaration by contacting your point of view and setting up the decision. After completing the contract, your data processed for this purpose will be deleted unless you have expressly consented to further use of your data, or we are reserved for the use of data that is legally permitted and about which we inform you in this declaration.

4.4 Identity and credit check when selecting Klarna payment services

Buy on account via Klarna
If you decide on the payment services of Klarna Bank (Publ), Sveafen 46, 111 34 Stockholm, Sweden (hereinafter Klarna), we ask you to make your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR that we can transmit the data necessary for the processing of payment and an identity and credit check. In Germany, for identity and credit check that in theData protection declarationto be used by Klarna. Klarna uses the information obtained about the statistical probability of a default of payment for a weighing decision on the reason, implementation or termination of the contractual relationship. You can cancel your consent at any time by a message to the contact options mentioned in this data protection declaration. This can result in that we can no longer offer you certain payment options. You can also revoke your consent to this use of personal data at any time to Klarna.

5. Advertising by email

5.1 E-mail newsletter with registration

If you register for our newsletter, we use the data required or separated from you to send you our e-mail newsletter regularly on the basis of your consent in accordance with Art. 6 Para. 1 Sentence 1 lit. a GDPR. You can deregister from the newsletter at any time and can be made either by a message to the contact option described below or via a link provided in the newsletter. After deregistration, we delete your email address from the recipient list, unless you have expressly consented to further use of your data in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR, or we are reserved for an additional data usage that is legally permitted and about which we inform you in this declaration.

5. 2. Shopify email

The shipping of our email newsletter and for order processing takes place via this provider:

Shopify International Limited, Victoria Buildings, 2nd floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland

Data is also transferred to: Shopify Inc., 150 Elgin St, Ottawa, on K2P 1L4, Canada

Based on our legitimate interest in an effective and user-friendly newsletter marketing, we pass on your data provided for the newsletter registration according to Art. 6 Para. 1 lit. f GDPR to this provider so that the newsletter shipping on our behalf.

Subject to your express consent in accordance with Art. 6 Para. 1 lit. a GDPR, the provider also carries out a statistical success evaluation of newsletter campaigns using web beacons or tracking pixels in the emails sent, which can measure opening rates and specific interactions with the content of the newsletter. The end device information (e.g. time of the call, IP address, browser type and operating system) is also charged and evaluated, but not merged with other databases.
You can revoke your consent to newsletter tracking at any time with effect for the future.

We have concluded an order processing contract with the provider that protects our side visitors' data and prohibits a transfer to third parties.

In the event of a data transmission to Canada, an appropriate level of data protection is guaranteed by an adequacy decision by the European Commission.

5.3. Shipping of evaluation matters by email

If you have given us your express consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR during or after your order, we will use your email address to request an assessment of your order via the evaluation system used by us. This consent can be revoked at any time by a message to the contact option described in this data protection declaration or via a link provided in the evaluation request.

6. Cookies and other technologies

General information

In order to make the visit of our website attractive and to enable the use of certain functions, we use technologies including so -called cookies on different pages. Cookies are small text files that are automatically saved on your end device. Some of the cookies we use will be deleted again after the end of the browser session, i.e. after closing your browser, (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser the next time you visit (persistent cookies).

Protection of privacy for end devices
When using our online offer, we use the necessary technologies in order to be able to provide the expressly desired telemedia service. The storage of information in your end device or access to information that is already stored in your end device does not require consent.

If the functions are not absolutely required, the storage of information in your end device or access to information that is already stored in your device requires your consent. We would like to point out that if necessary, parts of the website may not be unreservedly usable if the consent is not given. Your consent granted will remain until you adapt or reset the respective settings in your device.

Any downstream data processing by cookies and other technologies
We use such technologies that are absolutely necessary for the use of certain functions of our website (e.g. shopping cart function). These technologies provide and process the IP address, time of the visit, device and browser information as well as information on your use of our website (e.g. information on the content of the shopping cart). This serves as part of a weighing up of interests on an optimized presentation of our offer in accordance with Article 6 (1) sentence 1 lit. f GDPR.

We also use technologies to fulfill the legal obligations that we are subject to (e.g. to be able to prove consent to the processing of your personal data) as well as web analysis and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this data protection declaration.

The cookie settings for your browser can be found under the following links:Microsoft Edge ™ / Safari ™ / Chrome ™ / Firefox ™ / Opera ™

Insofar as you have consented to the use of the technologies in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR, you can revoke your consent at any time by a message to the contact options described in the data protection declaration.

Use of cookies and other technologies for web analysis and advertising purposes

Insofar as you have granted your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR, we use the following cookies and other third -party technologies on our website. At the appropriate continuation and end of the use of the respective technology by us, the data collected in this context will be deleted. You can revoke your consent at any time with effect for the future. Further information on your cancellation options can be found in the section "Cookies and other technologies". For more information, including the basis of our cooperation with the individual providers, see the individual technologies. If you have any questions about the providers and the basis of our cooperation with you, please contact the contact options described in this data protection declaration.

7. Use of Google services for web analysis and advertising purposes and for customer evaluation

We use the Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The information automatically collected by the Google technologies about your use of our website is usually transferred to a server of the Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. The European Commission does not have any appropriateness. Our cooperation with you is based on standard data protection clauses of the European Commission. If your IP address is collected via the Google technologies, it will be shortened by activating IP anonymization before storing Google. Only in exceptional cases is the full IP address transferred to a Google server and shortened there. Insofar as there is nothing different in the individual technologies, the data processing takes place based on a agreement between jointly responsible for the respective technology in accordance with Art. 26 GDPR. Further information on data processing by Google can be found in theData protection information from Google.

Google Analytics

For the purpose of website analysis, data (IP address, time of the visit, device and browser information as well as information on your use of our website) are automatically collected and stored, from which usage profiles are created using pseudonyms. Cookies can be used for this. Your IP address is generally not merged with other Google data. Data processing takes place on the basis of an agreement on order processing by Google.

Google Maps

For the visual presentation of geographical information, Google Maps data about your use of the MAPS functions, in particular the IP address and location data, collected, transmitted to Google and then processed by Google. We have no influence on this subsequent data processing.

Google Recaptcha

On this website we use the captcha service of the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

Data can also be transmitted to: Google LLC, USA. The provider uses "Google Fonts", i.e. by Google, use the captcha window. There is no processing of further information than the above, which is already transferred to Google via the functionality of Recaptcha.

The service checks whether an input is carried out by a natural person or abused by mechanical and automated processing, and blocks spam, DDOS attacks and similar automated damage. In order to ensure that an action is carried out by a person and not by an automated bot, the provider collects the IP address of the end device used, identification data of the browser and operating system type used as well as the date and duration of the visit and transmits it to the provider's server.

The legal basis is our legitimate interest in determining individual personal responsibility on the Internet and avoiding abuse and spam in accordance with Art. 6 Para. 1 lit. f GDPR.

We have concluded an order processing contract with the provider, which ensures the protection of the data of our side visitors and prohibits an unauthorized transfer to third parties.

For data transmission to the USA, the provider has joined the EU-US-data protection framework (EU-US-EU Privacy Framework), which ensures compliance with the European data protection level on the basis of an adequacy decision by the European Commission.

Google customer reviews (formerly Google certified dealer program)

We work with Google as part of the "Google customer reviews" program. The provider is Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”). This program gives us the opportunity to obtain customer reviews from users of our website. Here you will be asked about purchasing on our website whether you want to take part in an email survey by Google.

If you issue your consent in accordance with Art. 6 Para. 1 lit. a GDPR, we will transmit your email address to Google. You will receive an email from Google Customer Reviews in which you are asked to evaluate the purchase experience on our website. The evaluation you submitted will then be summarized with our other reviews and displayed in our logo Google customer reviews and in our Merchant Center dashboard. Your assessment is also used for Google seller reviews. As part of the use of Google Customer reviews, it can also be transmitted to the Google LLC server. come in the USA.

You can revoke your consent at any time by a message to the person responsible for data processing or to Google.

7.2. Use of Microsoft Services for web analysis and advertising purposes

We use the Microsoft Ireland Operations Ltd., One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, D18 P521, Ireland ("Microsoft"). Data processing takes place on the basis of an agreement between jointly responsible in accordance with Art. 26 GDPR. The information automatically collected by the Microsoft technologies about your use of our website is usually transferred to a server of the Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA. The European Commission does not have any appropriateness. Our cooperation with you is based on standard data protection clauses of the European Commission. Further information on data processing by Microsoft can be found in theData protection information from Microsoft.

Bing Maps

In order to visual presentation of geographical information, Bing Maps data about your use of the MAPS functions, in particular the IP address and location data, collected, to Microsoft and processed by Microsoft. We have no influence on this data processing.

7.3. We almost use

General scope and description of the processing of data: We use almost to correctly assign the success of an advertising material. The data is automatically deleted after 90 days. There is no profile formation. Almost uses a unique key that third parties cannot assign and therefore users cannot be traceable. Personal advertising is almost not possible. A connection is almost established between a click on an advertising material, e.g. an advertisement and an action, e.g. a purchase or registration or registration. The information transmitted to us serve exclusively to be able to correctly assign the success of an advertising material and the corresponding billing. There are almost no cookies or cookie -like data on your device. When generating the device fingerprint, only non -personal parameters are brought together (browser settings, time zone, CPU class, color depth, language of the browser etc.)

7.4 The scope and description of the processing of data when using Google Ads / Microsoft Ads

In an action, the order number and the shopping cart value of the order are usually transmitted and saved by us for 90 days. Personal data such as name, telephone number or address are expressly not recorded or saved. In addition, the following values can be transmitted: • ID (continuous number) • Clickid • Purchase time • Currency • Conversion Name (shop order or lead) The processing of the device fingerprint is carried out on the server of the respective customer. In this respect, there is a integration via Google Tag Manager, then the device fingerprint is processed via the Smarkter Host-Europe server in Strasbourg. Through high security standards, such as an HTTPS connection, the conversion data is sent on our host Europe server with the location in Strasbourg. The transmission of the export file and the processing of the data (Clickid, Conversion name, time temple, order value, currency) takes place according to Google[1][1]Ads / Microsoft Ads on an American server. The software is set so that no profiling takes place.

7.4. . Purpose of processing

The information transmitted to us serve exclusively to correctly assign the success of an advertising material and the corresponding billing and is justified with our legitimate interests in accordance with Art. 6 Para. 1 Sentence 1 lit. f GDPR.

7.5. Duration of storage

The data of the processing described here is automatically deleted after a storage period of a maximum of 90 days. Operator: Name: ADSXPRESS GmbH Postal address: Salzert 8, 10587 Berlin E-Mail: info@adsxpress.de

7.6. Opportunity and disposal option

You can prevent tracking by deactivating the almost tracking via an opt-out link on the respective page. Contact us at info@adsxpres.de

8. Integration of the Trusted Shop Trustbadge/ Other Widgets

For evaluations, we use the services of the following provider: Trusted Shops AG, Subbelrather Str. 15c, 50823 Cologne, Germany

Only on the basis of your express consent in accordance with Art. 6 Para. 1 lit. a GDPR, we transmit your email address and, if necessary, other customer data to the provider so that he can contact you with an email.

You can revoke your consent at any time with effect for the future towards us or the provider. We have concluded an order processing contract with the provider, which ensures the protection of the data of our side visitors and prohibits an unauthorized transfer to third parties.

To display the Trusted Shops services (e.g. seal of approval, collected ratings) and the offer of the Trusted Shops Products for buyers After an order are integrated on this website Trusted Shops Widgets (e.g. Trusted Shops Trustbadge).

This serves to protect our legitimate interests on an optimal marketing of our legitimate interests by enabling a safe purchase in accordance with Art. 6 Para. 1 Sentence 1 lit. f GDPR. The Trustbadge and the services advertised with it are an offer from Trusted Shops GmbH, Subelrather Str. 15c, 50823 Cologne (Trusted Shops), with which we are responsible for data protection under Art. 26 GDPR. As part of this data protection information, we inform you in the following about the essential contract content according to Art. 26 Para. 2 GDPR.
As part of the joint responsibility between us and Trusted Shops GmbH, please contact Trusted Shops GmbH for data protection issues and to assert your rights, whose contactherefind. Further information on data protection can be found in the following linkhereremove. Regardless of this, you can always contact us under the contact option described in this data protection declaration. If necessary, your request will then be passed on to the other responsible person.

8.1 Data processing if the Trustbadge/ other widgets

The Trustbadge is made available as part of a common responsibility by a US CDN provider (Content Delivery-Network). An appropriate level of data protection is ensured by standard data protection clauses and further contractual measures. Further information on the data protection of Trusted Shops GmbH can be foundhere. When calling up the Trustbadge, the web server automatically stores a so-called server log file, which also contains your IP address, date and time of access, transmitted amount of data and the requesting provider (access data) and documents the access. The IP address is anonymized immediately after the survey, so that the stored data cannot be assigned to your person. The anonymized data is used in particular for statistical purposes and for error analysis.

8.2 Data processing according to the order completion

After completing the order, your e-mail address, which is cryptological, will be sent to Trusted Shops GmbH. The legal basis is Art. 6 Para. 1 S. 1 lit. f GDPR. This serves to check whether you are already registered for services at Trusted Shops GmbH and is therefore required for the fulfillment of our and trusted shops' predominant legitimate interests in the provision of the buyer protection linked to the specific order and the transactional evaluation services in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR. If this is the case, further processing takes place in accordance with the contractual agreement made between you and trusted shops. If you are not yet registered for the services, you will then be given the opportunity to do this for the first time. The further processing after registration is also based on the contractual agreement with Trusted Shops GmbH. If you do not register, all transmitted data will be automatically deleted by Trusted Shops GmbH and a personal reference is then no longer possible.

Trusted Shops uses service providers in the areas of hosting, monitoring and logging. The legal basis is Art. 6  Paragraph 1 lit. f GDPR for the purpose of ensuring a trouble -free operation. Processing in third countries (USA and Israel) can take place. An appropriate level of data protection is ensured by standard data protection clauses and other contractual measures as well as in the case of Israel by an adequacy decision.

9. Social media

9.1. Our online presence on Facebook (by Meta)

Insofar as you have given your consent in accordance with Art. 6 Para. 1 S. 1 Lit. a GDPR to the respective social media operator, your data is automatically collected and saved when visiting our online presences on the social media mentioned above on the above-mentioned social media, from which usage profiles are created using pseudonyms. These can be used to switch advertisements inside and outside the platforms that allegedly correspond to their interests. Cookies are usually used for this. The detailed information on the processing and use of the data by the respective social media operator as well as a contact option and your rights and setting options to protect your privacy, please refer to the data protection information from the provider linked below. If you still need help in this regard, you can contact us.

Facebook (by Meta)is an offer of the Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland ("Meta Platforms Ireland").The information automatically collected by Meta Platforms Ireland about your use of our online presence on Facebook (by Meta) is usually transferred to a server of the meta platforms, Inc., 1 Hacker Way, Menlo Park, California 94025, USA. The European Commission does not have any appropriateness. Our cooperation with you is based on standard data protection clauses of the European Commission. Data processing as part of the visit of a Facebook (by Meta) fan page is based on an agreement between the jointly responsible in accordance with Art. 26 GDPR. Further information (information about Insights data) can be foundhere.

Retargeting/ remarketing and conversion tracking

9.2. Meta pixel

Within our online offer we use the "Meta Pixel" service of the following provider: Meta Platforms Ireland Limited, 4 Grand Canal Quarre, Dublin 2, Ireland ("Meta")

If a user click on a advertisement switched on by us on Facebook and/or Instagram, the URL of our linked page is expanded with a parameter with the help of "Meta Pixel". This URL parameter is then entered in the user's browser after the forwarding by a cookie that our linked page sets itself.

This makes META possible to determine the visitors to our online offer as a target group for displaying ads (so -called "ads"). Accordingly, we use the service to only display the Facebook and/or Instagram-ads connected by us who have also shown an interest in our online offer or have certain characteristics (e.g. interests on certain topics or products that are determined on the basis of the websites that are determined), which we transmit to meta (so-called "Custom Audiences").

On the other hand, the "Meta Pixel" can be used to understand whether users have been forwarded to our website after clicking on an advertisement and what execution actions they take there (so-called "conversion tracking").

The data collected are anonymous for us, so we do not provide any conclusions about the identity of the users. However, the data of META is saved and processed so that a connection to the respective user profile is possible and META can use the data for your own advertising purposes.

All processing described above, in particular the setting of cookies for reading information on the end device used, will only be carried out if you have given us your express consent in accordance with Art. 6 Para. 1 Lit. a GDPR. You can cancel your consent with effect for the future by deactivating this service in the "cookie consent tool" provided on the website.

We have concluded an order processing contract with the provider, which ensures the protection of the data of our side visitors and prohibits an unauthorized transfer to third parties.

The information generated by meta is usually transferred to a meta server and stored there; In this context, there can also be a transfer to Meta Platforms Inc. server in the USA.

9.3. Tikok pixel

This website uses the conversion tracking technology of the following provider: TikK Technology Limited, 10 Earlsfort Terrace, Dublin, D02 T380, Ireland

If you have reached our website from an advertisement on the domain of the provider, the success of the advertisement can be traced with the help of cookies and/or comparable technologies (tracking pixels, web biaCons, pings or http requests).

For this purpose, certain end devices and browser information, including your IP address, are read out via tracking technology in order to record and evaluate and evaluate user actions (e.g. completed transactions, leads, search queries on the website, calls of product pages). This enables the creation of statistics on the usage behavior on our website after forwarding an advertisement that serve us to optimize our offer.

We have concluded an order processing contract with the provider, which ensures the protection of the data of our side visitors and prohibits an unauthorized transfer to third parties.

9.4. YouTube

This website uses plugins to display and play videos from the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

Data can also be transmitted to: Google LLC., USA

If you call up a page of our website that contains such a plugin, your browser establishes a direct connection to the provider's servers to load the plugin. Here, certain information, including your IP address, is transmitted to the provider.

If the reproduction of embedded videos is started via the plugin, the provider also uses cookies to collect information about user behavior, to create reproduction statistics and to prevent improper behavior.

If you are logged in to the provider during your page visit in a user account, your data will be assigned to your account directly when clicking on a video. If you do not want the assignment to your account, you must log out of the playback area.

All the aforementioned processing, in particular the setting of cookies for reading information on the end device used, only take place if you have given us your express consent in accordance with Art. 6 Para. 1 lit. a GDPR. You can cancel the consent given at any time with effect for the future by deactivating this service via the "cookie consent tool" provided on the website.

10. WhatsApp business

We offer visitors to our website the opportunity to get in touch with us via the WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland. For this we use the so-called "business version" from WhatsApp.

If you contact us on the occasion of a specific business (for example a placed order) via WhatsApp, save and use the mobile phone number you use at WhatsApp and- if provided- your first and last name in accordance with Art. 6 Para. 1 lit. b. GDPR for processing and answering your concern. On the basis of the same legal basis, we may ask you via WhatsApp to provide you with the provision of further data (order number, customer number, address or email address) in order to be able to assign your request to a specific process.

Use our WhatsApp contact for general inquiries (such as the range of services, for availability or for our website) Save and we use the mobile phone number you use at WhatsApp and- if provided- your first and last name in accordance with Art. 6 Para. 1 lit. f GDPR on the basis of our legitimate interest in the efficient and timely information.

Your data will always only be used to answer your request via WhatsApp. There is no transfer to third parties.

Please note that WhatsApp Business receives access to the address book of the mobile device we use for this purpose and automatically transmits telephone numbers stored in the address book to a server of the parent company Meta Platform Inc. in the USA. For the operation of our WhatsApp business account, we use a mobile device, in the address book of which only the WhatsApp contact data of such users who have also come into contact with us via WhatsApp are also stored.

This ensures that every person whose WhatsApp contact details are stored in our address book, when the app is used for the first time on his device by accepting the WhatsApp conditions, has already agreed to the transmission of his WhatsApp telephone number from the address books of his chat contacts in accordance with Art. 6 Para. 1 lit. a GDPR. The transmission of data of such users who do not use WhatsApp and/or have not contacted us via WhatsApp is excluded.

The purpose and scope of the data collection and the further processing and use of the data by WhatsApp as well as your rights and setting options to protect your privacy can be found in the data protection information from WhatsApp: https://www.whatsapp.com/legal/?eea=1#privacy-policy

As part of the above -mentioned processing, data transmissions to Server from Meta Platforms Inc. can occur in the USA.

As part of contact with us (e.g. via contact form or email)-only for the purpose of processing and answering your request and only to the extent required-personal data are processed.

The legal basis for the processing of this data is our legitimate interest in answering your concern in accordance with Art. 6 Para. 1 lit. f GDPR. If your contact is aimed at a contract, the additional legal basis for the processing is Art. 6 Para. 1 lit. b GDPR. Your data will be deleted when it can be seen from the circumstances that the affected fact is finally clarified and if there are no statutory retention obligations.

Further services

Lexoffice & DATEV

To complete the accounting, we use the service of the cloud-based accounting software of the following provider: Haufe-Lexware GmbH & Co. KG, Munzinger Straße 9, 79111 Freiburg, Germany

The provider processes input and output bills as well as the bank movements of our company to automatically record invoices, to match the transactions and to create financial accounting in a partially automated process.

If personal data is also processed, the processing is carried out in accordance with Art. 6 Para. 1 Lit. f GDPR on the basis of our legitimate interest in an efficient organization and documentation of our business processes.

DATEV

The data created in our accounting is handed over to our tax office via a DATAV interface in order to be sent to the tax office accordingly. https://www.datev.de/

11. Contact options and their rights

11.1 Your rights

As a person concerned, you have the following rights:

According to Art. 15 GDPR, the right to request information about your personal data processed by us in the scope described there;
According to Art. 16 GDPR, the right to immediately request the correction of incorrect or completion of your personal data stored by us;
According to Art. 17 GDPR the right to request the deletion of your personal data stored by us, unless the further processing
to exercise the right to freedom of expression and information;
to fulfill a legal obligation;
For reasons of public interest or
to assert, exercise or defend legal claims;
According to Art. 18 GDPR, the right to restrict the processing of your personal data, if;
the correctness of the data is denied by you;
the processing is illegal, but they reject their deletion;
we no longer need the data, but you need it to assert, exercise or defend legal claims orThey have objected to the processing in accordance with Art. 21 GDPR;
According to Art. 20 GDPR, the right to obtain your personal data that you have provided to us in a structured, common and machine -readable format or to request the transmission to another responsible;
According to Art. 77 GDPR, the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual whereabouts or workplace or our company seat.

Right of contradictions

Insofar as we process personal data as explained to safeguard our legitimate interests that are predominant in the context of a balancing of interests, you can object to this processing with effect for the future. If the processing is carried out for the purposes of direct marketing, you can exercise this right at any time as described above. Insofar as the processing for other purposes is carried out, you only have a right to object if there are any reasons that arise from your special situation.

After exercising your right to object, we will not continue to process your personal data for these purposes, unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights and freedoms, or if the processing of assertion, exercise or defend legal claims serves.

This does not apply if the processing is carried out for direct marketing purposes. Then we will not process your personal data for this purpose.

Contact options If you have any questions about the collection, processing or use of your personal data, information, correction, restriction or deletion of data as well as revocation granted consent or objection to a specific data usage, please contact us directly via the contact details in our imprint.

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