Accessibility Statement

We are very pleased about your interest in the accessibility of our online presence. 

We want everyone to be able to use our online shop without restrictions. 

That's why we are highly committed to digital accessibility and continuously work to make our offerings accessible to everyone. For us, accessibility is a central component to actively promote inclusion and create a shopping experience that is truly for everyone.

Therefore, we strive to make our online presence barrier-free in accordance with the national implementation laws of Directive (EU) 2019/882.

This accessibility statement applies to: www.ritualmanufaktur.de

1. General Description of the Service
   
   Through our online presence, we provide you with our online shop. This is an electronic service within the meaning of Directive (EU) 2019/882 and its national implementing laws. In our online shop, you can: purchase goods.
   
   2. Descriptions and Explanations Required to Understand the Provision of the Service
   
   Via the product pages, you can initially add our products to your shopping cart without obligation.
   
   You can correct your entries at any time before submitting your binding order. To do this, use the correction aids provided and explained in the ordering process.
   
   The payment methods specified in the ordering process are available for payment. 
   
   3. Description of Compliance with Accessibility Requirements
   
   3.1 Application of Harmonized Standards and Technical Specifications
   
   Our online presence complies: in parts with the Web Content Accessibility Guidelines (WCAG) in version:
   
   It achieves Level AA. The WCAG are an international standard of accessibility guidelines. 
   
   They are created and maintained by the World Wide Web Consortium (W3C), the body for standardizing Internet technologies. The goal of the guidelines is to create structures for digital offerings that enable access and use for all people, in the spirit of digital accessibility.
   
   3.2 Supporting Measures
   
   Our website provides the following supporting measures:
   
   Use of strong contrasts for texts and images Display of mandatory information in text form (no graphics or images) Meaningful and understandable design of headings and labels without loss of content Adjustable character and line spacing as well as text size, alternative texts for images Keyboard-controllable pause button for slideshows and/or carousels, possibility of alternative display for non-textual elements Subtitles for multimedia content.
   
   These can also be paused, stopped, and hidden independently of the browser used, through more than one sensory channel perceptible, operable, understandable, and robust mandatory information as well as identification, authentication, security, and payment functions; understandable labels and explanations (especially in forms) indications of input errors in text form, textual identification of mandatory fields (e.g., by asterisk) keyboard-operable and assistive technology-operable shop elements (e.g., ordering process, filter options as well as interactive elements such as buttons, toggles, links, and menus)."
   
   4. Contact Information - Report a Barrier
   
   Have you noticed any deficiencies regarding accessibility? Then please feel free to contact us.
   
   You can contact us by post or by e-mail:
   
   Ritualmanufaktur, Responsible: Rena Blöhß, Dreieinigkeit 0, 24589 Nortorf, Germany
   
   E-mail: info@ritualmanufaktur.de
   
   5. Telephone Support for People with Disabilities
   
   We offer a hotline specifically set up for people with disabilities and users of assistive technologies.
   
   Please contact us at the following phone number +49 4392 608 992
   
   Competent Market Surveillance Authority The following market surveillance authority is responsible for us:
   
   Not yet available. 
   
   Internet: Not yet available.
   
   7. Arbitration Board and Procedure There is an arbitration board at the Commissioner for Matters Relating to Persons with Disabilities of the Federal Government.
   
   The arbitration board's task is to resolve conflicts between people with disabilities and private federal economic actors.
   
   You can involve the arbitration board if you are not satisfied with the responses from the contact option mentioned above.
   
   It is not about finding winners or losers.
   Rather, the goal is to find a solution to a problem together and out of court with the help of the arbitration board.
   
   The arbitration procedure is free of charge. You also do not need legal assistance.
   
   On the website of the arbitration board, you will find all information about the arbitration procedure. There you can read how an arbitration procedure works and how you can submit an application for arbitration.
   
   You can also submit the application in German sign language. You can reach the arbitration board at the following address:
   
   Arbitration Board according to the Disability Equality Act at the Commissioner of the Federal Government for the Affairs of People with Disabilities
   Mauerstraße 53
   10117 Berlin
   Phone: +49 (0)30 18 527 2805
   Email: info(at)schlichtungsstelle-bgg.de
   Internet: www.schlichtungsstelle-bgg.de
   
   This statement was created on 01.02.2025. The last update was on 16.06.2025.